Grand Harbour - Southampton

ex. De Vere Grand Harbour

West Quay Road, Southampton, United Kingdom, SO15 1AG  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Harbour - Southampton

Free Wi-Fi

Free Wi-Fi in public areas

Parking

GBP 10 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Overview

Situated near city walls, a museum and a gallery the 4-star Grand Harbour Hotel boasts non-smoking rooms overlooking the city. Built in 1994, the elegant hotel was renovated in 2004.

The hotel lies 1100 meters away from Southampton Solent University and 1050 meters from Southampton City Art Gallery. The property is located within a 10-minute walk to the center of Southampton.

Welcoming guests with a swimming pool and a golf course, the hotel is placed next to bistros and restaurants.

Southampton airport lies within 15 minutes' drive away from Grand Harbour Hotel.

Rooms

Grand Harbour Hotel offers 173 rooms on 6 floors that come with complimentary Wi-Fi, a mini bar, multi-channel television, a dining area and a trouser press along with a dishwasher, coffee/tea makers and a kettle. They also feature en suite bathrooms fitted with a shower, a spa bathtub and bathrobes.

Eat & Drink

The 24-hour restaurant serves British dishes. Guests can relax at the small Hamtun Atrium bar, offering a variety of coffee, champagnes and tea. The Slug and Lettuce and The Pig - in the Wall are located within 150 meters away.

Services

Grand Harbour Hotel caters to the needs of guests providing allergy-free rooms, an ATM and a lift as well as computer equipment, a meeting room and a movie projector.

Relax

Guests will enjoy Turkish steam bath, hammam and massage and other on-site treatments. Active travelers will appreciate a gym and a fitness centre available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at GBP 10 per day.

Number of floors:   6.  Number of rooms:   173.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Beauty salon
  • Lobby

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Sailing
  • Pedal boating
  • Badminton
  • Basketball
  • Bowling
  • Golf course
  • Darts
  • Table tennis
  • Squash
  • Aerobics

Services

  • Free shuttle service
  • 24-hour room service
  • Laundry
  • Dry cleaning
  • Bank service
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Brunch
  • Lunch
  • Dinner
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cots
  • Paid babysitting/ Child services
  • Children's menu

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Casino
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • City view
  • Park view
  • Street view

Room facilities

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 10 am FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 2. 

Pets

Pets are not allowed.

How to reach hotel

hotel Grand Harbour - Southampton Southampton location
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Hotel Address:

West Quay Road, Southampton, United Kingdom, SO15 1AG

Get directions
City Centre
  • Southampton
    2300 ft
Airports
  • Bus stop
    1400 ft
Restaurants
  • The Pig - in the Wall
    400 ft
  • The Slug and Lettuce, Southampton
    500 ft
Parks
  • Mayflower Park
    1100 ft
  • Town Quay
    1800 ft
Hotel information
  • Check-in:
    from  10 am
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    173

Hotel Awards

UKHOTEL AWARDSRecommendedSouthamptonGrand Harbour

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Premium Twin Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Premium Three-Bedroom Room
  • Max occupancy:

    2 persons

  • Check Prices
Premium King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Premium King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Premium Three-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Club Room
  • Max occupancy:

    2 persons

  • Check Prices
Club King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Club Rotana Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Club Rotana King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Club Rotana King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Executive Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Grand Harbour photos Room
Standard Twin Room
City view
  • Room size:

    195 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Trousers press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toiletries
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Standard Room/Twin Beds/196SQF/ Working Desk/WIFI/Safe/City View

Classic King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

King Guest Room - mirror, flat screen television, additional toilet, internet access - wireless, heating, Breakfast, additional bathroom, air conditioning

Tower King Room
Park view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Living room
  • Connecting room
  • Trousers press
  • Telephone
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Media:LCD TV
  • Wake up service
  • Radio
Room Description:

King One Bedroom Suite - mirror, flat screen television, internet access - wireless, additional toilet, heating, Breakfast, additional bathroom, air conditioning

Classic Two-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Living room
  • Connecting room
  • Trousers press
  • Telephone
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Media:LCD TV
  • Wake up service
  • Radio
Classic Three-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Living room
  • Connecting room
  • Trousers press
  • Telephone
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Media:LCD TV
  • Wake up service
  • Radio
Suite
  • Max occupancy:

    2 persons

  • Check Prices
Grand Harbour photos Room
Spa One-Bedroom Junior Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Bidet
  • Toilet
  • Bedding:Cots
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Satellite TV
Room Description:

Junior Suites boast spacious rooms with sea views and large balconies. The Tilley and Chilton Suites feature separate living rooms and bedrooms whilst the Billington and Rigdale Suites combine living space and a bedroom together and feature spa baths. Each suite features the same amenities as the Standard Rooms. Please note that specific suites cannot be guaranteed. If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Three-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Standard Flat
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
Room Description:

Standard Double Rooms feature en-suite bathrooms with bath and shower, flat-screen TV with satellite channels and radio, and free WiFi. A hairdryer, work desk and tea/coffee making facilities are also included. If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Junior Tower King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Junior King Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Trousers press
  • Telephone
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Television
  • Wake up service
  • Radio
Room Description:

King Junior Suite with View - mirror, flat screen television, internet access - wireless, additional toilet, heating, Breakfast, additional bathroom, air conditioning

Family Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Superior Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Superior King Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Trousers press
  • Telephone
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Television
  • Wake up service
  • Radio
Grand Harbour photos Room
Deluxe Double Room
City view
  • Room size:

    305 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Trousers press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Cots
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Deluxe Room/Double Bed/WIFI/220 SQF/ Desk/Safe/City View

Grand Harbour photos Room
Deluxe King Room
Sea view
  • Room size:

    295 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 King-size beds, 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Trousers press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Cots
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Deluxe King Rooms are larger and feature king-size beds, sea views and en-suite bathrooms with bath and shower. A flat-screen TV with satellite channels and radio, free WiFi and tea/coffee making facilities are also included. If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Deluxe Flat
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
Room Description:

Deluxe Double Rooms are larger than Standard Rooms and feature en-suite bathrooms with bath and shower, a flat-screen TV with satellite channels and radio, and free WiFi. A hairdryer, work desk and tea/coffee making facilities are also included. Please note children cannot be accommodated in this room type. If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Grand Harbour photos Room
Executive Queen Room
City view
  • Room size:

    240 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Trousers press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Cots
  • Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Executive Queen. BED & BREAKFAST. Dynamic product

Grand Harbour photos Room
Executive King Room
Sea view
  • Room size:

    240 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Trousers press
  • Telephone
  • Bathroom:Bathroom
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Cots
  • Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Executive King Rooms feature the same amenities as standard rooms but have the added benefits of being more spacious with a seating area, a king-size bed and a large balcony with sea views. If you are booking the dinner, bed and breakfast rate, please contact the property prior to arrival to arrange timings for the dinner reservation.

Executive King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Presidential King Suite
  • Room size:

    550 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Trousers press
  • Telephone
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchenette
  • Media:Television
  • Wake up service
  • Radio
Room Description:

Presidential Suite/King Bed/555 SQF/ Kitchenette/Dining Table/Jacuzzi Bath

Royal One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Luxury King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices

Grand Harbour Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Bargate Monument Gallery1000 ft
  • A Space1000 ft
  • Manor Farm2700 ft

Popular areas

  • City Center2000 ft

Places of interest

  • Central Children's Library2300 ft
  • City College Southampton3000 ft
  • Southampton Central Library3000 ft
  • Southampton Solent University3300 ft
  • Hurst Castle3300 ft
  • Southampton Crown Court5000 ft
  • Royal South Hants Hospital5000 ft
  • Southampton & New Forest Magistrates1.0 mi

Convention centers

  • the art house4300 ft

Shopping areas

  • WestQuay1000 ft

Amusement

  • PC Arena1000 ft
  • 147 Castle Snooker Club1000 ft
  • Odeon Cinema1000 ft
  • Sega Park1400 ft
  • Hotshots1400 ft
  • Moretons Amusements2000 ft
  • Ugc Cinemas3300 ft
  • Displaymatics Holdings Ltd1.4 mi

Museums

  • Maritime Museum1400 ft
  • Millais Gallery3300 ft
  • Solent Sky3700 ft

Theaters

  • Southampton Guildhall2700 ft
  • The Mayflower Theatre3000 ft
  • Cineworld Southampton3300 ft
  • Artswork Ltd1.2 mi

Galleries

  • Southampton City Art Gallery3000 ft

Local attractions

  • Hythe Ferry1.5 mi
    Town Quay
  • QE2 Mile2.1 mi
    SouthamptonEngland
  • Riverside Park2.6 mi
    Bitterne Manor
  • Steamship Shieldhall 1.6 mi
    110 Berth Southampton Docks
  • The Brook2.5 mi
    466 Portswood Road, Southampton

Near the hotel

  • Westgate400 ft
    Western Esplanade
  • Medieval Merchant\'s House 800 ft
    58 French Street
  • St Michael\'s Church1000 ft
    St Michael's Square
  • Mayflower Park 1100 ft
    Southampton SO14 2AQEngland
  • Tudor House and Garden500 ft
    Bugle Street St Michael's Square
  • Westquay 900 ft
    8-10 Portland Terrace
  • Holy Rood Church1100 ft
    High Street

Restaurants nearby

  • The Pig - in the Wall400 ft

    Address: 8 Western Esplanade
    Phone: +44 (0) 2380 636900

    78% likes this, based on 23 reviews

  • Juniper Berry500 ft

    Address: Upper bugle st

    65% likes this, based on 5 reviews

  • Duke of Wellington700 ft

    Address: 36 Bugle st

    80% likes this, based on 83 reviews
    Cuisine: English

  • The Slug and Lettuce, Southampton500 ft

    Address: 103aE-105 Above Bar Street
    Phone: 02380236825

    59% likes this, based on 49 reviews

  • Indian Melody1000 ft

    Address: 25 High street
    Phone: 023 8063 8995

    74% likes this, based on 515 reviews
    Cuisine: Vegetarian

Hotel information
  • Check-in:
    from  10 am
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    173

Hotel Awards

UKHOTEL AWARDSRecommendedSouthamptonGrand Harbour

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Cities nearby

Grand Harbour Reviews

Guest reviews are submitted by our customers after their stay at Grand Harbour

Average guest rating

7.6out of 10
Fabulous
Based on 1495 reviews

Guest reviews

  • Older travelers
    9.6

    Food was very good - staff were friendly - location was also good- balconies were very useful as my wife smokes but we do not like excessive smell of smoke in room

    Hotel needs air conditioning in the rooms -we chose a smoking room as my wife smokes, but not excessively- room stank of cigarettes

  • Older travelers
    10.0

    Perfect location for our over night stay prior to departing on a cruise. Excellent restaurant, beds comfortable and pleasant helpful staff. Thank you De Vere Grand Harbour a great start to a wonderful two week cruise.

    There was nothing to dislike about the hotel.

  • Single
    7.4

    Room was comfortable and staff pleasant and helpful

    Thought charging for a newspaper--given the price of the room--was remarkably tightfisted. Most (cheaper!) hotels I've stayed in provide a morning paper as a complimentary service.

  • Group of friends
    7.0

    I feel more care should be taken with the bedroom housekeeping. The glass on the picture in the bathroom of room 313 is dirty The carpet could have had a more thorough clean. I found a dirty cotton wool bud in the bathroom waste bin.

  • Older travelers
    9.6

    Very nice friendly hotel with a great room overlooking the ship port. Excellent staff who were very attentive. Great location if you are planning an overnight stay prior to a cruise.

  • Older travelers
    7.8

    The breakfast was very good

    The bathroom wasn't as clean as I would expect , dirty shower curtain and shower head and corners looking grimy.Generally I think the whole place is looking a little tied and in need of a refurbishment . tv picture poor quality and would expect flat screen with more channels these days

  • Single
    5.4

    have stayed here several times and always found it clean and a good hotel that pays attention to detail. Free Wifi and a good breakfast always important for me.

  • Single
    9.6

    The high standard of fittings and excellent service given by staff.

  • Group of friends
    10.0

    Location was great easy to walk In to Southampton if you wished & ample parking on site at the hotel. The rooms were a good size clean and tidy. A nice relaxing bar area with live piano background music being played. The Menu in the restaurant looked very nice although we eat out. We had a great one night stay and would come back and look farward to staying longer next time.

  • Group of friends
    7.0

    Location was very good, close to Isle of Wight ferry port and shopping. The restaurant was very good, staff very attentive.

    The room was designed for disabled people, so we found the sink in the bathroom very low, and being tall people this gave us back ache when washing/cleaning teeth ect. The beds were on castors which moved freely when we went to sit on beds or lean on them, nearly falling at one stage.Also had to request a hairdryer as there was'nt one in the room, no air conditioning, just an electric fan which was noisy as we had to have it on all night as it was so warm. As this is a modern hotel I felt it lacked some basic standards and was a little disappointed.

  • Couple
    5.4

    Shoping

    Hot no air con needs refurb

  • Family with children
    4.6

    The breakfast

    The room was old, furnishings, tv and bathroom.

  • Older travelers
    6.2

    I thought the staff worked really hard. The bar staff were excellent

    There are not enough staff. There was only one person on reception and she was really good but snowed under. The restaurant was understaffed too and there were long queues for breakfast. The hotel had no record of my booking and so we had a substandard room - twin beds pushed together, empty mini bar, no view as well as a long wait while the booking problem was sorted (it wasn't sorted by the way: we were able to get a room ourselves through reception but it was nothing like the room I had originally booked and which Booked.net confirmed as booked. Later, there were very young children running round and shouting loudly in the bar after 10 o'clock at night. I feel that they should have been sat with their parents quietly. They were very intrusive and inconsiderate. Neither my partner nor I shall be staying at this hotel again and we shall advise anyone we know to avoid it. I can't really fill in your Booked.net section because I didn't get what I booked and you didn't make the booking for me..

  • Couple
    8.2

    excellent hotel with good staff, well located and a great design, good value for money with a quality resturant, proffessional, luxury, great location.

    only one member of staff at the checking there was a long que waiting.

  • Older travelers
    6.2

    The hotel is acceptable for the cost but provides no facility not expected and misses some. see below

    Like many of its type there are not enough lifts so that long queues develop at busy times. This is not easily rectified after construction but the ridiculous waits to check out is just a lack of service points at reception. If you wish to encourage express check out then copies of vouchers (charges to room for bar etc) must be supplied with the invoice.There was no mineral water in the room, either to buy or complimentary. The latter is standard practice in many 4 star plus hotels.Charging a credit card processing fee many times the actual cost is not acceptable when paying. This single reason would prevent me from using your hotel again.

How to reach hotel

hotel Grand Harbour - Southampton Southampton location
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Hotel Address:

West Quay Road, Southampton, United Kingdom, SO15 1AG

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City Centre
  • Southampton
    2300 ft
Airports
  • Bus stop
    1400 ft
Restaurants
  • The Pig - in the Wall
    400 ft
  • The Slug and Lettuce, Southampton
    500 ft
Parks
  • Mayflower Park
    1100 ft
  • Town Quay
    1800 ft
Hotel information
  • Check-in:
    from  10 am
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    173

Hotel Awards

UKHOTEL AWARDSRecommendedSouthamptonGrand Harbour

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

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